Can we tailor the assessment questions to our bank?

The LexAlign solution was developed using regulatory exam manuals and guidance and should be viewed as a standard that applies to all financial institutions. Since LexAlign Assessments are diagnostic interviews, rather than questionnaires, there isn’t a defined set of questions that every customer sees.  It’s dynamic in the sense that the system delves into issues based on prior answers.  However, there are topics we cover that for the most part are standard, though a small subset are reserved for larger organizations.  We scour the regulatory sources and consult with experts to determine the issues the regulators are focused on, and we believe our Assessments are far more comprehensive and granular than questionnaires that banks have historically used.  We don’t ask simple high-level questions like “Is your banking computer secure?” because we don’t think they’re meaningful, in part because they presume a level of subject area expertise that we don’t think many, if not most customers have.  Instead, we ask factual questions about practices that our system then uses to determine compliance and risk.